Read Refund policy points carefully:
- In the case that the order has been processed or already shipped/ dispatched – the company shall not consider a request for a refund according to the Refund policy.
- Once the payment is done your order can neither be cancelled nor be refunded.
- Customers should provide information. This is correct, relevant, especially the residential addresses. The company is in no way responsible for inconveniences arising out of incorrect shipping addresses.
Our Refund Policies
- If the shipped products are damaged in any way, mtpkit24.co will provide a refund for the booked order.
- In the case that the products are not delivered within the span of 30-35 working days from the date of booking, the company shall process a full refund of the booked order.
- In the case of re-booking an order, mtpkit24.co will re-ship the order at no extra cost to the customer.
- There shall be no refund in a reshipped order.
- Customers should contact customer support via email or phone to address their queries.
- There is no refund if the payment is done. We ship the order the moment you paid for your product. Please consider this policy seriously.
- An order once processed, shall not be refunded. Through hassle-free shipping procedures and policies as per Refund policy, we wish to pave way for a long-lasting customer relationship.